Privacy Policy
Last updated: May 2026
1. Introduction
KRANE XPERT SRL ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crane repair and fleet management application.
2. Information We Collect
We collect information necessary to provide crane servicing, worksheets, and fleet logistics. This includes client names, billing addresses, contact details, vehicle license plates (saved for autocomplete convenience), reported crane problems, internal administration notes, and worksheets filled out by technicians.
3. How We Use Your Information
We use the collected information to generate work sheets (deviz), manage ongoing crane maintenance tasks, coordinate logistics (travelled distance), calculate service fees, and manage access control for our personnel.
4. Legal Basis for Processing (GDPR)
We process personal and operational data under the following legal bases: (a) Performance of a contract to which you are party; (b) Compliance with legal and tax obligations (e.g. accounting, labor regulations); and (c) Our legitimate business interests to run safe, audited craning services.
5. Data Retention
We retain your personal data and completed worksheets only as long as necessary for the purposes set out in this policy, typically 5 years in compliance with standard commercial and accounting laws.
6. Your Data Rights
Under GDPR, you have the right to: (a) Access the personal data we hold; (b) Request correction of inaccurate information; (c) Request deletion of your data when it is no longer required; (d) Object to or restrict the processing of your data.
7. Data Security
We implement industry-standard technical and organizational security measures, including SSL encryption and secure database access protocols (Neon DB & NextAuth), to prevent unauthorized access, alteration, or exposure of your data.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: KRANE XPERT SRL, Str. Rednik 2 Bl. PRINCIPALA Ap. BIR. 8, Sfântu Gheorghe, Covasna, or email office@krane-xpert.com.